RETURN POLICY 

• We want you to be 100% happy with your purchase. 

• Most items may be returned within 30 days of receipt. 

• Return shipping costs are the responsibility of the customer. 

• Item should be returned in their original packaging with all original paperwork i.e. instructions & warranty information. 

• All returns will be subject to a 25% restocking fee. if purchased online. 

NO RETURNS

• No returns on used products, items missing serial number or UPC, customized products. hygienic products such as bath safety, orthotics or mattress's.

• Lift chairs with custom fabrics.

• Special ordered items may be returned at our discretion. 

• No returns after 30 days from date of purchase. 

CANCELLED ORDER

• Product cancelled after the item has been shipped is subject to our above return policies 

RETURN SHIPPING 

• Please call our toll free number 818.786.0590 & ask for Alex to get your I Return Authorization number [RA] or email to lacienagapharmacy@yahoo.com